Residents of African Countries
Residents of South Africa. Personal information that is collected from you is required for you to have access to the Services. Failure to provide this personal information may prevent you from accessing or using any or all of the Services. Under the Protection of Personal Information Act 4 of 2013 (POPIA), personal information of juristic persons also is protected; therefore, in the event that apps or website are accessed on behalf of a juristic person, personal information of such juristic person should be protected. Direct Marketing: All electronic direct marketing communication will be sent to you (until you opt out) when:
you consent to receive direct marketing communication in accordance with POPIA; or
we received your personal information in connection with the sale of any of our products or services to you so that we can communicate with you about our other products or services. You can choose to opt out of receiving these marketing communication at the time by using the “unsubscribe” link or contacting us at using the contact information below.
Your Rights: You have the right to make the following requests about your personal information:
to ask whether Coca‑Cola holds personal information about you, free of charge
to request a record or a description of your personal information that Coca‑Cola holds about you in accordance with the process set out in the PAIA Manual accessible at coca-cola.co.za.
to request that Coca‑Cola update or correct inaccurate or incomplete personal information about you
to request that Coca‑Cola stops using your personal information for any reason
to object to the processing of your personal information
to request that Coca‑Cola deletes your personal information
to request that Coca‑Cola restrict how your personal information is used, shared and otherwise processed
to request that Coca‑Cola transmit a copy of your personal information to you or to a third party selected by you.
We may (and in some cases are required to) verify your identity before we can act on your request to exercise your privacy rights. How to contact us to exercise your privacy rights: To exercise your privacy rights, please contact Coca‑Cola using one of these options:
send us an email to the following address: CCSAINFO@COCA-COLA.COM
call us on 0860112526
write to the following postal address: Coca‑Cola Africa (Proprietary) Limited, Oxford and Glenhove, 116 Oxford Road, Houghton Estate, Johannesburg, 2198 for the attention of the Legal Team.
You have a right to lodge a complaint with the Information Regulator (South Africa) via email at POPIAComplaints@inforegulator.org.zaOther Processing Details: We also automatically collect the following information:
Behavioral Data: Information derived from the combination of the device ID and the system events that may be used to identify behavioral trends and patterns and send you marketing communications related to the events you have participated in, subject to direct marketing requirements in terms of POPIA such as obtaining your prior consent.
Participation Data: Personal information pertaining to a data subject’s participation in a promotional competition, prize, poll, instant win promotion, contest and other types of promotions (e.g. type of promotion, date and time of participation to the promotion, outcome of the participation to the promotion, information required for prize fulfillment).
Analytics information: We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Services and to understand more about the demographics and behaviors of our users.
We also permit third-party online advertising networks, social media companies and other third-party services to collect information about the user’s use of the Services over time so that they may play or display ads on the Services used by the user and on other devices the user may use.
The Services may include social media features, such as the Meta like button, LinkedIn, Snapchat, Instagram, Twitter or other widgets. These social media companies may recognize the user and collect information about the user’s visit to the Services, and they may set a cookie or employ other tracking technologies. The user’s interactions with those features are governed by the privacy policies of those companies which we do not have control over. We display targeted advertising to the user through social media platforms, such as Meta, Twitter, Google+ and others with the user’s prior consent. Meta, Twitter, Google have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in the Services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. These advertisements are governed by the privacy policies of those social media companies that provide them.
For some of the Services, we use third-party tools to monitor user experience information. These tools automatically collect usage information, including mouse clicks and movements, page scrolling and any text keyed into website forms. The information collected does not include passwords, payment details, or other sensitive personal information. We use this information for site analytics, optimization and to improve website usability. We do not permit this information to be shared with or used by third parties for their own purposes.
Our online and email advertising-related vendors may use pixel tags, web beacons, clear GIFs or other similar technologies in connection with the Services to help manage our online and email advertising campaigns and strengthen the effectiveness of such campaigns. For example, if a vendor has placed a unique cookie on the user’s computer, the vendor may use pixel tags, web beacons, clear GIFs or other similar technologies to recognize the cookie during the user’s visit to the Services and to learn which of our online advertisements may have brought the user to the Services, and the vendor may provide us with such other information for our use. We may link such other information provided to us by our vendors to Personal information about the user that we have previously collected.
We may use third-party advertising companies to serve advertisements on the Services. These companies may use information (not including the user’s name, address, email address or telephone number) about a user’s visits to the Services to provide advertisements about goods and services of interest to the user.
We may link or combine the user’s activities and information collected from the user through the Services with information we collect automatically through tracking technologies. This allows us to provide the user with a personalized experience regardless of how the user interacts with us through the Services.
As provided to individuals in Kenya, the Services do not collect, store or read the location data through GPS, Wi-Fi or wireless network triangulation. An anonymized, randomly generated app ID is collected and used to detect user proximity to points of sales and send location-specific promotional messages and discounts offered in nearby locations.
Residents of Argentina
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports from residents of Argentina who believe that their privacy rights were violated. The owner of the personal data has the right to exercise the right of access at intervals of not less than six months, unless a legitimate interest is demonstrated for this purpose in accordance with article 14, paragraph 3 of Law No. 25,326.
Interested parties may exercise their right of access, rectification or deletion by submitting a request to: Servicios y Productos para Bebidas Refrescantes SRL – Vedia 4090 – C.A.B.A. – Argentina- Attn: Responsable de Bases de Datos.
Natural persons must attach a copy of their National Identity Document and Legal Representatives must attach the documentation that proves the validity of the legal representation. Each request must explain the reason for the request. Coca‑Cola will respond to an access request within ten (10) calendar days and for requests for rectification, updating or deletion of personal data, Coca‑Cola will respond within five (5) business days.
Residents of Australia
While your personal information is generally stored on a central consumer database on servers located in Australia, Coca‑Cola also may store your personal information on our affiliates’ and suppliers’ systems in other countries, such as the United States of America, New Zealand, Singapore and others, as necessary from time to time.
We require third parties storing personal information to comply with Australian privacy laws and this Privacy Policy, and to only use your personal information for the purposes for which it has supplied.
If you wish to access or correct your personal information or have questions or concerns regarding this Privacy Policy or if you are concerned your privacy may have been breached, please contact us by any of the following means: Email: privacyofficerau@coca-cola.comPhone: Call our Consumer Information Centre on 1800 025 123 (within Australia)
Post: Attn: Privacy Officer Coca Cola South Pacific Pty Limited GPO Box 388 North Sydney, NSW 2059 Online: Use the “Contact Us” section at www.coca-cola.com/au and indicate that your query relates to “privacy”.
We will respond to you as soon as we are able and in any event within 30 days after receipt of your initial request. If Coca‑Cola has valid reasons not to honor your request relating to your personal information, we will provide you with a written explanation and the mechanisms you can follow if you wish to complain about the refusal.
The controller of your personal information is: Coca Cola South Pacific Pty Limited mail: privacyofficerau@coca-cola.comPhone: Call our Consumer Information Centre on 1800 025 123 (within Australia) Post: Attn: Privacy Officer Coca Cola South Pacific Pty Limited GPO Box 388 North Sydney, NSW 2059
The data protection regulator is: Office of the Australian Information Commissioner Post: GPO Box 5218 Sydney NSW 2001Address: 175 Pitt Street Sydney NSW 2000Tel: 1300 363 992Fax: 61 2 9284 9666Emai: foi@oaic.gov.auWebsite: https://www.oaic.gov.au/
Residents of Brazil
Your privacy rights under LGPD are described at https://privacidade.cocacola.com/br/#direitos. To exercise your privacy rights, please
The controller of your personal information is Recofarma Indústria do Amazonas Ltda.
The data protection regulator is Autoridade Nacional de Proteção de Dados, https://www.gov.br/anpd/pt-br.
For its websites directed to residents of Brazil, Coca‑Cola has a cookie policy separate from this Privacy Policy. Please check the relevant Coca‑Cola website.
Residents of the United States (CA, CO, CT, UT, VA)
Residents of California. This California Privacy Notice (California Privacy Notice) applies to Coca‑Cola’s processing of personal information of residents of the U.S. State of California (California Consumers) as required by the California Consumer Privacy Act of 2018, as amended (CCPA).
If you are a California Consumer, this California Privacy Notice is designed to help you understand the categories of personal information that we collect about you, where we get that personal information, why we process it, who we share it with, and the rights you have to know and control your personal information. If this California Privacy Notice and any provision in the rest of our Privacy Policy conflict, then this California Privacy Notice controls for the processing of personal information of California Consumers. This California Privacy Notice does not apply to Coca‑Cola’s employees, contractors, contingent workers, or job applicants.
Notice at Collection
For CCPA purposes, Coca‑Cola generally acts as a “Business” with respect to your personal information. A Business is similar to a Data Controller, which means that Coca‑Cola determines how and why the personal information that Coca‑Cola collects from or about you is handled.
This Notice at Collection of personal information describes our personal information collection practices when we are acting as the Business, including a list of the categories of personal information we collect, the purposes for which we collect personal information and the sources from which we collect personal information.
Although we already explain what personal information we collect and why above in this Privacy Policy, the CCPA requires that we make certain disclosures using the categories of personal information used in the definition of personal information in the CCPA.
Category: Identifiers
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
Category: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
Category: Protected classification characteristics under California or federal law
Source: Directly from you
Purpose: Performing the Services of Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
Category: Commercial information
Source: Directly from you
Purpose: Performing the Services
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
Category: Biometric information, which is information about your physiological, biological or behavioral characteristics
Source: Coca‑Cola does not collect this information as of the Effective Date
Purpose: Coca‑Cola does not collect this information as of the Effective Date
Third parties: Coca‑Cola does not collect this information as of the Effective Date
Category: Internet or other electronic network activity
Source: Directly from you, Automatically collected during use of the Services
Purpose: Performing the Services
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
Category: Geolocation data
Source: Directly from you, Automatically collected during use of the Services
Purpose: Performing the Services Third parties: Service providers, Other third parties
Category: Audio, electronic, visual, or similar information
Source: Directly from you
Purpose: Performing the Services Third parties: Service providers
Category: Professional or employment-related informationSource: Directly from you, From third parties
Purpose: Performing the Services, Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners
Category: Inferences drawn from other categories to create a profile about a California Consumer Source: Coca‑Cola
Purpose: Advertising and Marketing
Third parties: Service providers, including marketing vendors, Affiliates and bottler partners, Other third parties
When we collect precise geolocation information for purposes of performing a Service you have requested, we are deemed to be collecting data that is “sensitive” under California law. Our use of this data for performing a Service you have requested is consistent with the permitted business purposes in California Civil Code § 1798.100 et seq. and implementing regulations.
While we have disclosed personal information to third parties, we have no actual knowledge that we have sold or shared such information on anyone under 16 years old.
Your California Consumer Privacy Rights
CCPA offers California Consumers the following key privacy rights:
Right to Access Information: You have the right to request access to personal information collected about you and information regarding the source of that information, the purposes for which we collect it and the third parties and service providers with whom we share it.
Right to Request Deletion: You have the right to request that we delete certain personal information that we have collected from you.
Right to Correct: You have the right to correct inaccurate personal information about you. Note that correction requests are subject to certain limitations, and we may choose to delete rather than correct your personal information in some circumstances.
Right to Opt-Out of Sale of Personal Information to Third Parties: Our disclosure of your personal information to third party advertising and analytics providers may constitute a sale under certain state laws and, in California, may also constitute “sharing” (which is a term used to address the sharing of information for advertising purposes). To the extent that our use constitutes a sale or sharing of your personal information, you have the right to opt-out by (a) enabling an opt-out preference signal or Global Privacy Control on your browser which is recognized by our U.S.-facing websites, (b) opting-out of cookies in our U.S.-facing websites’ cookie preference center, or (c) submitting an opt-out request at Privacy Web Form (onetrust.com).
Right Against Discrimination: We will not discriminate against you for exercising your rights under the CCPA. We will not deny you goods or services for exercising your rights; charge you a different price or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, because you exercised your rights; provide you a different level or quality of goods or services because you exercised your rights; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services as a result of exercising your rights.
To submit a request to exercise your California privacy rights, please:
To submit your request, please be prepared with your name, email address and place of residence. You may authorize another person (your agent) to submit a request on your behalf. We aim to complete requests as soon as reasonably practicable and consistent with any applicable laws. Please note that it may take additional time to verify and fulfill agent-submitted requests. If you have an account with us, you may also make certain changes directly through your account profile page. Please note that changes you make on your account profile page through the Services may not always be reflected on parts of the Services operated by us
.Please note:
We may (and in some cases are required to) verify your identity before we can act on your request to exercise your California privacy rights. After we receive and process your request, we will contact you using the email address provided in your request with instructions on how to verify your identify, after which we will check our records for matching information.
We may not honor part or all your request – for example, certain information we collect may be exempt from this California Privacy Notice, such as public information made available by a government entity or information covered by a different privacy law. In these situations, we will explain why we do not honor your request when we respond to you.
Notice of Financial Incentive
We may offer discounts or other benefits to consumers enrolled in certain rewards or promotional programs, including but not limited to:
(1) Consumers can opt-in to email promotions from CocaCola by submitting their email address through the Site. Additional terms and conditions are posted there. (2) Consumers can snap and upload sip & scan codes to access rewards, sweepstakes and other experiences. Consumers who are logged into their Coke.com account while participating in sip & scan may save and redeem such rewards. Additional information is available at https://www.coca-cola.com/us/en/sip-and-scan-faq/. (3) Consumers can create a CocaCola account and receive 15% off their first order at the CocaCola store. (4) Consumers can register for an account and get free or discounted products. (5) Consumers can participate in Coca‑Cola’s social promotions, contests or sweepstakes for a chance to receive the benefits described in each such promotion.Coca‑Cola does not generally assign monetary or other value to consumers’ personal information and our promotions activity changes continually. To the extent California law requires that a value be assigned to such programs, or the price or service differences they involve, Coca‑Cola values the personal information collected and used under each program as being equal to the value of the discounts or other financial incentives provided in each such program, based upon a practical and good-faith effort to assess on an aggregate basis for all collected information:
(1) the type of personal information collected in each program (e.g., email address), (2) the use of such information by CocaCola in connection with its marketing activities, (3) the range of discounts provided (which can depend on each consumer’s purchases under such offers), (4) the number of individuals enrolled in respective programs, and (5) the products for which the benefits (such as price difference) can apply. These values can change over time. Note that this description is without waiver of any proprietary or business confidential information, including trade secrets, and it does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.A different California law permits California residents to request a notice disclosing the categories of Personal Information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. At this time, Coca‑Cola does not share Personal Information with third parties for their direct marketing purposes.Residents of Colorado, Connecticut, Utah, and Virginia. Privacy laws in these states give consumers certain rights with respect to their personal data. Coca‑Cola will honor these rights for any U.S. resident. They include:
Right to Access Information: You have the right to access and obtain a copy of your personal data.
Right to Request Deletion: You have the right to request that we delete personal data provided by or obtained about you.
Right to Correct: You have the right to correct inaccuracies in your personal data.
Right to Opt-Out: Our disclosure of your personal information to third party advertising and analytics providers may constitute a sale under certain state laws. In addition, we use cookies to serve targeted ads. You have the right to opt-out of these activities by (a) enabling an opt-out preference signal or Global Privacy Control on your browser which is recognized by our U.S.-facing websites, (b) opting-out of cookies in our U.S.-facing websites’ cookie preference center, or (c) submitting an opt-out request at https://privacyportal.onetrust.com.
In addition, residents of Colorado, Connecticut and Virginia can appeal a decision with regard to their consumer privacy requests by contacting us by email at https://www.coca-cola.com/us/en/about-us/contact-us.
Residents of Canada
Coca‑Cola collects, uses, and discloses Personal Information for the purposes identified in our Privacy Policy and for any additional purposes, as permitted by law, with notice to you and your express or implied consent.
You have certain rights in respect of your information. To access or correct your Personal Information, please complete the form at the following link. Please note we may verify your identity before we can act on your request.
For residents of Quebec: The person in charge of the protection of personal information about individuals residing in Quebec is Larissa Barbara Lourenco, who can be contacted by email at privacy@coca-cola.com.
Residents of Chile
As required by Chilean data protection law, consent will be collected for every activity performed by Coca‑Cola related to individuals protected by Chilean data protection law.
Chilean data protection law offers the following privacy rights:
To request information on the processing of personal data
To request rectification of incorrect or incomplete personal data
To request deletion of personal data if they are stored without a legal basis or if they are out of date
To request the deletion or blocking of personal data, as applicable, if the personal data were provided voluntarily or if they are used for commercial communications and the individual no longer wishes to be included in the relevant register, either permanently or temporarily
To oppose the use of personal data for advertising, market research or opinion polling purposes
To revoke consent to the processing of personal data at any time with effect for the future. Note, however, that revoking consent may means that further use of some or all of the Services may not be possible.
The controller of your personal information is Recofarma Indústria do Amazonas Ltda.
Residents of China Mainland
Please see our separate privacy policy available at https://cokeurl.com/cgs82t
For Residents of EEA, Switzerland and UK
Data Controller
The data controller (i.e., the Coca‑Cola entity that determines the purpose and means of processing your personal information) for the personal information collected in connection with use of the Services in the European Economic Area, Switzerland and United Kingdom is NV Coca‑Cola Services SA, a company with registered office at Chaussée de Mons 1424, 1070 Brussels.
Processing
Coca‑Cola’s processing of your personal information is described above in this Privacy Policy, including:
Personal information collected and why is is collected (Section 2)
How Coca‑Cola uses your personal information (Section 4) and shares your personal information (Section 6)
How long Coca‑Cola retains your personal information (Section 8)
Legal Bases for Coca‑Cola’s Processing
The legal bases for Coca‑Cola’s processing of your personal information depend on the context in which the personal information is collected and processed. Generally, we only collect personal information when (i) Coca‑Cola needs the personal information to perform a contract with you (such as our terms of use), in which case we will advise you whether providing your personal information is mandatory and the possible consequences if you do not provide your personal information;
(ii) when we have consent to do so (which consent you can withdraw at any time using the contact information below); or
(iii) when the processing is in our legitimate business interests and not overridden by the privacy or other fundamental rights and freedoms of users (such as when we process personal information to prevent fraudulent use of the Services).
if we collect and use personal information in reliance on our legitimate interests (or those of any third party), this interest is to provide the Services and communicate with you about the Services and for responding to queries, improving the Services, advising users about new features or maintenance or undertaking marketing activities and similar commercial interests to make the Services available for you. We may have other legitimate interests and if appropriate we will make clear our legitimate interests at the relevant time.
In some cases, we also may have a legal obligation to collect personal information from users. If we ask you to provide personal information to comply with a legal requirement, we will make this clear at the relevant time and advise you whether providing your personal information is mandatory and the possible consequences if you do not provide your personal information.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at privacy@coca-cola.com.Cookie Policy
In the EEA, Switzerland and UK, Coca‑Cola has a cookie policy separate from this Privacy Policy. Please check the Coca‑Cola website that you use for more information.
Data Subjects Rights
To the extent provided under the GDPR, you have the following rights with respect to personal information concerning you:
Right of access your personal information
Right to rectification (i.e., correction, update)
Right to erasure
Right to restrict processing
Right to data portability (i.e., receive an electronic copy of your personal information for purposes of transmitting it to another organization)
Right to withdraw consent at any time
If you would like to access, correct, update, suppress, restrict, object to or delete personal information that you have previously provided to Coca‑Cola as or if you would like to receive an electronic copy of your personal information for purposes of transmitting it to another company (where this right to portability is provided to you by law), please submit your request to us as follows:
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or other limitations you would like to put on our use of your personal information. For your protection, we verify your identity and geographic residency before fulfilling your request. We will comply with your request as soon as reasonably practicable and within the time periods required by applicable law.
Please note that we often need to retain certain personal information for recordkeeping purposes and/or to complete any transaction that you began prior to submitting your request (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completion of the purchase or promotion). We also may not delete certain personal information for legal reasons.
How to Contact Data Protection Authorities
EU Data Protection Authorities
You have a right to lodge a complaint about how we process your personal information with the appropriate EU data protection authority.
Please click here for more information. Switzerland’s Data Protection RegulatorOffice of the Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1CH - 3003 BerneTel: 41 (0)58 462 43 95 (mon.-fri., 10-12 am)Telefax: 41 (0)58 465 99 96https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html
United Kingdom’s Data Protection RegulatorInformation Commissioner's Office (ICO)Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AFTelephone: 0303 123 1113Fax: 01625 524510
https://ico.org.uk/global/contact-us/
Residents of India
The applicable law governing privacy policy is IT Act, 2000 and Reasonable security practices and procedures and sensitive personal data or information Rules, 2011, and in supersession of the Information Technology (Intermediaries Guidelines) Rules, 2011, issued under the IT Act, 2000.
Email Address of the Grievance Officer appointed by Coca Cola India Private Limited (CCIPL): grievanceofficerprivacyindia@coca-cola.com
Registered office of CCIPL: Plot No. 1109-1110, Village Pirangut, Taluka Mulshi, Distt. Pune
Corporate Office of CCIPL: 1601-1701, One Horizon Center, DLF Golf Course Road, Phase V, Sector 43, Gurgaon, Haryana
Residents of Japan
Please see our separate privacy policy available at https://cokeurl.com/rb7p5c
Residents of Mexico
Coca‑Cola’s Mexico Privacy Notice applies to the processing of personal information of residents of Mexico as required by the Mexican law, LEY FEDERAL DE PROTECCIÓN DE DATOS PERSONALES EN POSESIÓN DE LOS PARTICULARES.
Please see our separate privacy policy available at https://cokeurl.com/4utd7g
The controller of your personal information is: Servicios Integrados de Administración y Alta Gerencia, S. de R.L de C.V., The Coca‑Cola Export Corporation, Sucursal En México, Rubén Darío 115, Col. Bosque de Chapultepec, CP 11580, CDMX. Tel:+5255.5262.200
The data protection regulator is Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales.
If you about Coca‑Cola’s Mexico Privacy Notice, please contact us by email at: avisodeprivacidad@coca-cola.com.mx.
Residents of Philippines
Coca‑Cola does not collect full date of birth from consumers in the Philippines. Coca‑Cola will obtain parental consent when Coca‑Cola is knowingly processing personal information of consumers under age 18.
The controller of your personal information is Coca‑Cola Far East Ltd. (Philippines Regional Operating Headquarters) and The Coca‑Cola Export Corporation (Philippines Branch).
Residents of South Korea
Please see our separate privacy policy available at https://cokeurl.com/eljncr
Residents of Thailand
The Thailand Personal Data Protection Act of 2019 applies to the processing of personal information of residents of Thailand. The controller of your personal information is Coca‑Cola (Thailand) Ltd. Please contact privacythailand@coca-cola.com with questions.
Following is a summary of your data protections rights:
Your right of access to personal information
You have the right to obtain confirmation as to whether we process personal information about you, receive a copy of your personal information held by us as a controller and obtain certain other information about how and why we process your personal information.
Your right to rectification/amendment of personal information
You have the right to request your personal information to be amended or rectified where it is inaccurate (for example, if you change your name or address) and to have incomplete personal information completed. When practically possible, once we are informed that any personal information processed by us is no longer accurate, we will make updates as appropriate based on your updated information.
Your right to erasure/right to be forgotten
You have the right to obtain deletion of your personal information in the following cases:
The personal information is no longer necessary in relation to the purposes for which it was collected and processed.
Our legal grounds for processing is consent, you withdraw consent, and we have no other lawful basis for the processing.
Our legal grounds for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to our processing, and we do not have overriding legitimate grounds.
You object to our processing for direct marketing purposes.
Your personal information has been unlawfully processed.
Your personal information must be erased to comply with a legal obligation to which we are subject.
Your right to restrict processing You have the right to restrict our processing of your personal information in the following cases:
You contest the accuracy of the personal information we process about you. We must restrict processing the contested information until we can verify the accuracy of your personal information.
The personal information shall be erased or destroyed, but you request the restriction of the use of that personal information instead.
It is no longer necessary to retain the personal information for the purposes of the collection, but you request us to retain that personal information for the purposes of the establishment, compliance, or exercise of legal claims, or the defense of legal claims.
The personal information is pending verification of legitimate grounds to process it, of its necessity for legal claims (establishment, compliance, exercise or defense), or of its necessity for us to perform a task in public interest.
Your right to object to processing
You have the right to object to our processing of your personal information in the following cases:
the personal information was collected for the necessity of:
the performance of a task carried out in the public interest by us, or the exercising of official authority vested in us, and legitimate interests of Coca‑Cola
the collection, use, or disclosure of such personal information is for the purpose of direct marketing;
the collection, use, or disclosure of the personal information for the purpose of scientific, historical or statistic research
Note: We reserve the right to refuse your request if we can prove that (i) there is compelling legitimate grounds for processing this personal information, or it is necessary for the establishment, compliance, exercise or defense of legal claims or (ii) the processing of your personal information for the purpose of scientific, historical or statistic research is necessary to performance of a task carried out for reasons of public interest. Your right to information portability
You have a right to receive your personal information you provided us and have the right to send the information to another organization (or ask us to do so if technically feasible) where:
Your right to withdraw consent
Where we process personal information based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal information based on consent (as we can usually rely on another legal basis).
The data protection regulator is:
Thailand Personal Data Protection Commission
Ministry of Digital Economy and Society
Address: No. 120, Moo 3, The Government Complex, Tower B, Changwattana Road, Lak Si, Bangkok, Thailand, Bangkok
Tel: 662-142-1033, 662-141-6993
Email: pdpc@mdes.go.th
Website: https://www.mdes.go.th/mission/82
Residents of Turkey
Coca‑Cola provides you with the option to review, correct, update, or modify personal information you have previously provided. To exercise these rights, please:
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or other limitations you would like to put on our use of your personal information. For your protection, we may need to verify your identity and geographic residency before fulfilling your request. We will comply with your request as soon as reasonably practicable and within the time periods required by applicable law.
* * * * *
Following is additional information about the Coca‑Cola entity that acts as controller of your personal information, depending on your place of habitual residence:
Bangladesh
Coca‑Cola Bangladesh Beverages Limited
Crystal Palace (11th Floor), Rd 140, Dhaka 1212, Bangladesh
Kingdom of Bhutan
TASHI BEVERAGES LIMITED
POST BOX # 267, PASAKHA BHUTAN.
00975-77190300 (O)
Chile
Coca‑Cola de Chile S.A
Avenida Presidente
Kennedy 5757 Piso 12
Las Condes, Santiago
Colombia
Coca‑Cola Bebidas de Colombia, S.A.
AK45 #103-60. Piso 8.
Bogotá, Colombia.
Tel. 638-6600Data Protection Regulator:
Superintendencia de Industria y Comercio (SIC)
https://www.sic.gov.co
Carrera 13 No. 27 - 00, Pisos 1 y 3
Línea Gratuita Nacional: 01 8000 910165
contactenos@sic.gov.co
Costa Rica
Coca‑Cola Industrias SRL
Plaza Tempo, Oficinas Corporativas, Escazú, Sab José, Costa Rica
Data Protection Regulator:
Agencia de Protección de Datos de los Habitantes (PRODHAB).
prodhab.go.cr.
San Pedro de Montes de Oca, Alameda, Avenida 7 y calle 49, edificio Da Vinci.
Sistema Costarricense de Información Jurídica (pgrweb.go.cr)
Dominican Republic
Distrito La Hispaniola Compañía De Servicios, S.R.L.,
Avenida Winston Churchill, Torre Acrópolis, Piso 12, Ensanche Piantini
Attn: Santiago Carrasco
Ecuador
Coca‑Cola de Ecuador. S.A.
Republica de El Salvador N36.230 y Naciones Unidas. Edificio Citibank Piso 1.
Quito, Ecuador
Tel: 593 2 382 622Attn: Mariana Rosalba
Indonesia
PT Coca‑Cola Indonesia
South Quarter Tower B, Penthouse Floor, Jl. R. A. Kartini Kav. 8, Cilandak Barat, Jakarta Selatan
Republic of Maldives
Male Aerated Water Company
5GH7+CG8, Boduthakurufaanu Magu, Malé, Maldives
Nepal
Bottlers Nepal Limited and Bottlers Nepal
Bottlers Nepal Limited,
Balaju Industrial District, Balaju,
Kathmandu, Nepal, P.O. Box: 2253
+977-01-4352986, +977-01-4352988
Bottlers Nepal (Terai) Limited,
Gondrang, Bharatpur-9, Chitwan,
Nepal, P.O. Box: 20
+977-056420216
Perú
Coca‑Cola Servicios de Perú, S.A.
República de Panamá 4050. Surquillo. Lima, Perú.
Tel. (511) 411-4200Attn: Maria Sol Jares
Data Protection Regulator:
Autoridad Nacional de Protección de Datos Personales
https://www.gob.pe/anpd
Scipión Llona 350 Miraflores - Lima - Perú
protegetusdatos@minjus.gob.pe
Philippines
Coca‑Cola Far East Ltd. (Philippines Regional Operating Headquarters)
24th Floor, Six/NEO Bldg., 5th Ave cor. 26th Street, Bonifacio Global City, Taguig
The Coca‑Cola Export Corporation (Philippines Branch)
24th Floor Net Lima
Building 5th Avenue corner 26th Street Bonifacio Global City Taguig,
Manila, 1634 Philippines
Sri Lanka
Coca‑Cola Beverages Sri Lanka Limited
B214, Biyagama Road, Colombo, Sri Lanka
Ukraine
Coca‑Cola Ukraine Limited LLC
139 Velyka Vasylkivska Street, 13 floor
Velyka Vasylkivska Kyiv, 03150
Ukraine
Vietnam
Coca‑Cola Southeast Asia, Inc.
235 Dong Khoi Street, District 1, Ho Chi Minh City